Gold Fleet Subaru — Car Repair in North Bay

Reviews of Gold Fleet Subaru

• Adam

  Added 2016.07.18

  Great experience at the dealer, young staff and very friendly, very professional Management ... i will be buying my next Subaru from this dealer for sure... Kudos to Tyler Guiney and Hernanez Lagos
• Willow

  Added 2015.10.16

  Stay away ! I dealt with Tiffany Caldwell and Hernan Lagos. They will say anything to get the sale but once you sign your on your own. Very dishonest liars! Not recommended!
• Hannah

  Added 2015.04.04

  When there in hopes of them working with me to find an SUV that I would like, didn't offer me to drive any of the models they had, showed me one vehicle. The Manager Sales Rep Hernan was so rude to me after I approached them about my battery dying in the vehicle, after I only had it for 10 days. He then told me 'I don't control this road' and showed me the door basically, the guys in Services were more than willing to help me though so for them I give a 5 star but Hernan I will never choose to deal with again. Terrible customer service with him, wanted nothing to do with me or the vehicle after it was sold to me. Would not recommend
• Autumn

  Added 2015.01.13

  I recently purchased a Forester from Subaru North Bay. Dealt with Tyler who was the sales rep and was pleasantly surprised by how personable and professional he was. No high pressure sales tactics or gimmicks like other dealerships I dealt with in town. Nice to see that some places still know how to do good business. Highly recommend this dealership.
• Ezra

  Added 2014.12.13

  I am very disappointed with Gold Fleet's customer service. Since purchasing my vehicle it has been one issue after another. The sales manager does not seem to care at all about the errors that have occurred. I understand things go wrong but the manager needs to take responsibility and go beyond the basic response. Just today I went to get my winter tires put on- I made the appointment a week ago and everyday since then I have received a reminder from Gold Fleet that my appointment is today. After driving the 70 km to the dealership I was told my tires were not in- nobody contacted me to tell me the tires were not in. While the manager did say he would send the tires to where I lived he seemed to miss the bigger picture- he did not apologize or compensate me in any other way, just basically too bad sir! When I purchased the car the sales information documentation was wrong so that when I went to the license bureau (90km away) I was unable to get my plates. An effort was made to get the correct information to me but the driver sent to bring me the correct info get lost, had a speeding ticket and did not make it in time thus requiring me to take another day off work to get my license plates. Speaking with the manager was painful as he just basically told me what could he do.